Registrar & Bilingual Customer Service Agent

Feb 27, 2018

Jersey Canada is a vibrant, growing, national breed association based in Guelph, Ontario.  We are currently looking for a full time Registrar & Bilingual Customer Service Agent to join our energetic team.  This individual will be passionate about the Canadian dairy industry, have experience with data input and administration, and will have excellent customer service skills.  French language skills are necessary for this position. 

Key Responsibilities:

Registry Services

  • Process all registrations and transfers for live animals and embryos
  • Maintain DNA Certificates and Genomic Records
  • Fill pedigree requests for internal & external clients
  • Fill pedigree requests for catalogues
  • Enter Show Results into herd book database
  • Data imports and exports
  • Annual award tabulations
  • Primary contact with ABRI for database support

Customer Service

  • Assist with incoming and outgoing inquiries in both English and French
  • Assist Office Administrator with financial data entry
  • Serve as secretary for various committees (i.e. plan meetings, record minutes, develop action item reports)

Capabilities Required: 

1.  Computer Related Experience

                i.         Experience with data entry

              ii.         Microsoft Office Suite: Word Processing, Excel, PowerPoint, Outlook

2.  Communications – Written and oral presentations to be above average

3.  Interpersonal Skills – Above average interpersonal skills are critical for the position

4.  Planning & Organization – Effective planning of priorities and timing is important

5.  Knowledge/Education - knowledge of the cattle industry preferred

6.  Language – Ability to communicate in both English and French is required 

Interested applicants, please forward a résumé and cover letter by Monday, March 19, 2018 to:

Russell Gammon, General Manager
Jersey Canada
350 Speedvale Ave W, Unit 9, Guelph, ON N1H 7M7

 While we thank all applicants, only those granted an interview will be contacted.

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